Ordino - Arcalis is located in a open and naturally preserved and protected area on the southern slopes of the Pyrenees, in the northwestern region of Andorra. El Serrat is four kilometres from the ski fields at the resort, while Ordino is 15kms away. The resort is blessed with having an abundance of high quality snow, plus an extended winter due to its northeast-to-northwest location.

The village of Ordino has a range of hotels along with an historic atmosphere and character; however, El Serrat is the nearest option for lodging close to the slopes. A variety of cafés and café-bars offer après-ski and night-time activities, while the resort also boasts duty-free shops and sports outlets offering great shopping opportunities.

The resort is low on crowds due to the diverse slopes suitable for all levels of skiers and the strategic placement of lifts, which have an uplift capacity of 16,510 skiers per hour. The longest slope at the resort of Ordino - Arcalis measures two kilometres, while the resort itself features 24kms of pisted runs. There is also a kindergarten and nursery available for children.

Andorra also has other ski resorts in the region including Pal-Arinsal, Soldeu and Pas de la Casa; all located within close reach of each other. Expert skiers looking for more slopes can travel to Soldeu and Pas de la Casa. Europe’s highest capital city at 1,029m is La Vella in Andorra, which is famous for its duty-free status; most of the stores are on Avinguda de Meritxell, the main shopping street.